Refund Policy

Booking Deposits:

• Non-refundable unless cancelled within 24-hours of making reservation (subject to 4% credit card processing fee).

Balance Paid Above Booking Deposit:

• Fully refundable until the start of reservation (subject to 4% credit card processing fee).

COVID-19 Exceptions (updated 4/30/2020):

• Please understand we are offering these exceptions as a matter of goodwill.
• Vacationland Rentals, LLC is deemed an essential business per Maine Executive Order 19 (later extended per Executive Order 49).
• Below qualifications must be met on the day the reservation was to begin.
• Qualifying refund requests will be issued on or around the date your reservation was to begin.
• All refunds are subject to 4% credit card processing fee.

Qualifications:

• Qualify for full refund if: The reservation was due to begin prior to June 1, 2020.
• Qualify for full refund if: The campground identified in your reservation is closed.
• Qualify for full refund if: Original reservation request identified a festival or fair that has been entirely cancelled and the facility is unable/willing to accommodate your reservation/stay.
• Qualify for full refund if: The primary contact for the original reservation is traveling internationally and international recreational travel is not permitted on reservation dates.